Who is your best friend? You know, that person with whom you confide on a regular basis. The one you can tell almost anything and trust that it won’t go any further than his or her ears.
I don’t have to tell you how much that kind of trust is desired and valued! It’s hard to find and should never be taken for granted.
A Level of Trust in the Workplace
A very similar level of trust is demanded in today’s workplace.
People often refer to their healthcare provider as “My” doctor. A lawyer may be referred to as “My” attorney. Not because we feel a sense of ownership; but because we feel a sense of collaboration, a type of working alliance with these professionals.
The professional corporate coach and his or her clients must practice a working alliance built on trust that conveys:
- Deep respect
- Easy communication
- Openness of thought
In the relationship between coach and client, insightful questions provide clarity, giving the coach a means to better understand the client’s specific needs.
And, of course, the best relationships exercise a healthy amount of give-and-take for optimal results.
The Culture of Coaching and The Art of Conversation
I can’t stress enough, the importance of attentive listening skills when building a culture of coaching in the workplace.
- Miscommunication often leads to misunderstanding.
- Lack of communication usually increases misunderstanding.
- Misunderstandings, left unaddressed, can turn into resentments.
- Lack of understanding can create frustration, anxiety – even fear.
A competent coach with the right training is able to gently and clearly walk individuals through a better understanding of issues affecting relationships within the workplace.
Properly trained coaches work to develop a bond of trust. The level of trust usually found among the best of friends. The kind of trust that promotes open lines of frank communication.
Talking through feelings, expressing needs, concerns, and frustrations in total confidence frees the client to become open to seeing the different levels of a situation, permitting the coach to help him or her acquire a new and healthier perspective.
The relationship between coaches and clients is a professional partnership that puts the focus on an individual’s potential to achieve more by:
- Embracing the risks of vulnerability that lead to wholeness
- Enhancing one’s personal knowledge and skills
- Engaging in the pursuit of understanding
So, who is your best friend?
The best friend you will ever have is the person who brings out the BEST in YOU! And some of the best examples can be found in those professionals we know and trust as Corporate Coaches.