The management of people is perhaps the most challenging aspect of running a business. Keeping your employees and staff content and happy is not easy and not always seen as part of management. Nevertheless, it should be considered an essential component of responsible business leadership to have a positive working environment.
The environment you create, and the culture you nurture is what is remembered. Creating a sincere and meaningful environment requires making connections.
Attention Management: Make Time to Connect
In November, you may remember reading our article How to Increase Productivity with Appreciation. Appreciation is important, but it’s not just reserved for improving productivity. Making an impression as a manager is not a once and done task. It is an ongoing process that requires developing sincere connections within your departments.
Choosing the right people for your team is only the first part of good management. Pairing up just anyone with a task could prove to be disastrous for both the outcome of a project and the reputation of the business. You’ve taken the time to find the right team members. However, your task doesn’t end there – you need to take the time to connect in meaningful ways.
When employees feel their work is pointless, it has been found that it is often because they feel disconnected from their supervisors. There is a disconnect often due to a lack of recognition. Recognition comes in many forms that don’t include significant incentive programs or plaques.
A study conducted at MIT noted one such study and the example of “… a stonemason described the way managers would not even say “good morning” to him.” Something as simple as a greeting gave meaning to this individual’s work day! Within this study, this recognition that may seem trivial and unimportant to a manager, left employees feeling unrecognized, unacknowledged, and under appreciated by senior managers.
Lead with Strength & Compassion
It doesn’t take PhDs and MBAs to make someone feel appreciated or necessary. It just takes people with integrity who understand how acknowledging someone by name can make another person feel appreciated. Taking a moment to show an interest in your employees and learn about them can bring increase to your team and your business.
Managing employees well doesn’t have to be a difficult task, but it does require constant attention. However, it is well-worth the effort and provides a long-term benefit to your growth as a manager and the business. While you manage yourself to show the integrity you believe in – take the time to invest in your team as well. What you say may be forgotten but how you make your team feel will stay with them. Simple acts of recognition will set a foundation for
meaningful management in your business.
Find out more about how you can unlock the secrets to increased retention, productivity, sales, and customer satisfaction. Find out how by attending a Registered Corporate Coach Program.