Unfortunately, workplace violence is too often in the headlines these days. The ugliest behavior is often triggered by emotions that are difficult to understand. And the impact can leave an entire organization wondering how to spot changes in behavior that could threaten the safety of its members and take a proactive approach.
It Starts With Understanding Emotions
The DiSC® Model of Behavior was first introduced by William Moulton Marston, a physiological psychologist with a Ph.D. from Harvard. In 1928, he explained in his book, Emotions of Normal People, his theory on how normal human emotions lead to behavioral differences among groups of people and how a person’s behavior might change over time.
His work focused on directly observable and measurable psychological phenomena. He hoped to use practical explanations to help people better understand and manage their experiences and relationships. [Read more…]